Communication is important in all relationships, and your relationship with your remodeler is no exception. Effective communication between you and your remodeler will reduce worry and stress before, during, and after the construction process. Here are some tips for keeping the lines of communication open at key points.

When selecting a remodeler-The best time to explore your comfort level with a remodeler’s communication style is while you are deciding which remodeler to bid on. These early communications often reflect how your remodeler will communicate during construction and after closing. Remodelers who are effective communicators will encourage your questions and provide quick and satisfying answers. Is your remodeler happy to give you a list of satisfied customers and encourage you to contact them?

When reaching a purchase decision-Make sure you understand how you and your remodeler will discuss the project and its progress. In many cases, a regularly scheduled biweekly meeting is recommended. Also, find out how the builder feels about the drop-ins, phone calls, and emails, and ask how quickly you can expect a response when you have a concern.

Seeing the schedule-The remodeler will present a detailed scope of work that outlines the construction process and schedule. Use the scope of work as a guide to gain a better understanding of the construction process and ask clarifying questions. The construction schedule will also show timelines for key decisions you need to make, such as paint colors, lighting and plumbing fixtures, and flooring materials. Be sure to let the remodeler know about your time constraints, such as the need to finish the job before a vacation, a special occasion, and whether that date is reasonable.

When working with change orders-An essential part of construction communication is the change order, which is the procedure for remodelers to make changes after construction begins. Few projects are completed without a few changes along the way. Learn about this process before construction begins. Be sure to sign and agree to any cost increases in writing when working with change orders.

Surface protection and dust control-What steps is your remodeler taking to ensure your health and the protection of your interior cabinets, floors, doors, and other finishes? Will your remodeler have a portable potty on hand? If your home was built before 1978, is your remodeler taking steps to control lead-based paint? Have you been presented with the information you need to know about EPA’s RRP enforcement laws?

Successful Remodel-Good communication is the key to a predictable and sensible construction process that gives you and your family the remodeled home you want and deserve.